Knowledge base Category leader
GitBook
Docs platform with AI assistant that flags outdated content
Key features
- Version control and workflows
Knowledge base Category leader
Document360
Knowledge base platform with workflows, analytics and AI search
Visit Document360
Document360 hosts public or private knowledge bases for customers and staff, with Markdown and WYSIWYG editors, approval workflows and revision history. It adds analytics, AI search and answers, and migration from Word and Confluence.
Key Knowledge base features
- Article editor
- Search
- Categories and structure
- Branded help center (not listed)
- Article analytics
- Version control and workflows
Also includes
- Public and internal articles
- AI search and answers
- Widget embed
- SEO controls
- Article templates
- Collaboration
- Import
- Review reminders
- Related articles
- Role permissions
- Custom CSS
- PDF export
From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.
Knowledge base Category leader
Help Scout Docs
Searchable, branded help center sold with the Help Scout inbox
Key features
- Search
- Branded help center
Knowledge base Category leader
Helpjuice
Knowledge base software with analytics, AI search and version history
Key features
- Article editor
- Search
- Article analytics
- Version control and workflows