Hotel and lodging management (PMS) Category leader

Hostaway

Vacation rental management software with channel manager

Visit Hostaway

Hostaway is vacation rental and short-term rental management software with a multi-calendar, channel manager, direct booking engine and unified inbox. It also covers automated guest messaging, dynamic pricing, payments and owner statements.

What people say

Users like the easy interface, calendar and channel sync, automated guest messaging, owner statements, and patient onboarding and support staff. Complaints include slow escalation of bigger problems, weaker Booking.com and Vrbo connections than Airbnb, and a limited mobile app that has crashed or broken after updates.

A summary of public reviews from around the web, written by SoftScout · Oct 2026.

  • Reservation management
  • Channel manager
  • Booking engine
  • Front desk operations (not listed)
  • Housekeeping management (not listed)
  • Payment processing

Also includes

  • Rate management
  • Guest messaging
  • Owner statements
  • Review management
  • Upsells and add-ons
  • Accounting integration
  • Unified messaging inbox

From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.

Hotel and lodging management (PMS) Category leader

Cloudbeds

Contact sales 2–500+ people

Cloud PMS with channel manager, booking engine and payments

Key features

  • Channel manager
  • Booking engine
  • Housekeeping management
  • Payment processing

Hotel and lodging management (PMS) Category leader

Guesty

$9/listing/mo 1–500+ people

Vacation rental software for hosts and property managers

Key features

  • Reservation management
  • Channel manager
  • Booking engine
  • Payment processing

Hotel and lodging management (PMS) Rising

Jurny

$39/unit/mo 2–500 people

AI-native PMS for short-term rentals and boutique hotels

Key features

  • Reservation management
  • Channel manager
  • Booking engine
  • Housekeeping management