Remote monitoring & management (RMM) Category leader
Atera
RMM with built-in remote access, patching and scripting, priced per technician
Key features
- Device monitoring and alerts
- Patch management
- Automation and scripting
- Remote control
Remote monitoring & management (RMM) Rising
SuperOps
AI-native RMM for MSPs with built-in PSA and service desk
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SuperOps is an RMM for MSPs that monitors endpoints, network devices and mobile devices from one dashboard. It includes OS and third-party patching, SNMP network monitoring, automatic remediation, scripting and a built-in service desk. Its Monica AI writes scripts from plain-English descriptions.
Key Remote monitoring & management (RMM) features
- Device monitoring and alerts
- Patch management
- Automation and scripting
- Remote control (not listed)
- Multi-client management (not listed)
- Hardware and software inventory (not listed)
Also includes
- Network device monitoring
- Endpoint security integration
- Self-healing automations
From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.
Remote monitoring & management (RMM) Category leader
ConnectWise RMM
RMM for MSPs and IT teams with patching, scripting and ScreenConnect access
Key features
- Device monitoring and alerts
- Patch management
- Automation and scripting
- Remote control
Remote monitoring & management (RMM) Rising
Gorelo
RMM, PSA, documentation and billing in one MSP platform
Key features
- Automation and scripting
- Remote control