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Remote monitoring & management (RMM) Category leader

Syncro

RMM, PSA and Microsoft 365 management for MSPs and IT teams

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Syncro combines remote monitoring and management with a help desk, billing and Microsoft 365 management in one platform for MSPs and IT departments. Plans are priced per technician with unlimited managed endpoints, and remote access through Splashtop is included.

Device monitoring and alerts
Patch management
Automation and scripting
Remote control
Multi-client management (not listed)
Hardware and software inventory (not listed)

Also includes

Scheduled reporting
Script library
Mobile technician app
Cloud and Microsoft 365 management

From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.

Remote monitoring & management (RMM) Category leader

Atera

$169/technician/month 2–500 people

RMM with built-in remote access, patching and scripting, priced per technician

Key features

Device monitoring and alerts
Patch management
Automation and scripting
Remote control
Hardware and software inventory

Remote monitoring & management (RMM) Category leader

ConnectWise RMM

Contact sales 2–500+ people

RMM for MSPs and IT teams with patching, scripting and ScreenConnect access

Key features

Device monitoring and alerts
Patch management
Automation and scripting
Remote control

Remote monitoring & management (RMM) Rising

Gorelo

$49/user/mo (Co-Managed, one client) 2–50 people

RMM, PSA, documentation and billing in one MSP platform

Key features

Device monitoring and alerts
Patch management
Automation and scripting
Remote control