LiveAgent vs LiveChat
Both are live chat tools. Here's how their key features, pricing and fit line up, from each vendor's own site.
| Feature |
|
|
|---|---|---|
| Pricing | $19/agent/mo | $19 per user / month |
| Best for | Support teams of 3 to 50 that want website chat and tickets in one help desk with per-agent pricing. | Support and sales teams of 5 to 100 agents that want a per-agent-priced chat widget with reporting. |
| Team size | 2–500 people | 2–500+ people |
| Website chat widget | Yes | Yes |
| Chat routing | Yes | Yes |
| Visitor tracking | Yes | Yes |
| Canned responses | Yes | Yes |
| Offline messages | Yes | Yes |
| Chat transcripts | Yes | Yes |
| Visit | Visit | Visit |
A missing check may just mean we haven't confirmed the feature yet. Something wrong? Vendors can claim their listing and send corrections.