Live chat Rising
Chatway
Live chat widget with free plan, apps and an AI support agent
Key features
- Website chat widget
- Chat routing
- Visitor tracking
- Canned responses
Live chat Category leader
LiveAgent
Help desk with live chat, email, phone and social in one inbox
Visit LiveAgentLiveAgent is a cloud help desk from Quality Unit that puts email, live chat, phone, social media and contact forms into one ticket inbox. Its live chat widget includes visitor monitoring, proactive invitations, a real-time typing view and an AI chatbot that hands off to agents. It has been in business since 2004.
Key Live chat features
- Website chat widget
- Chat routing
- Visitor tracking
- Canned responses
- Offline messages
- Chat transcripts
Also includes
- Proactive chat triggers
- Pre-chat forms
- Chatbot handoff
- Multilingual
- Chat to ticket
- Typing preview
- Custom branding
- Social channels
From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.
Live chat
Crisp
Live chat and shared inbox for small teams
Key features
- Website chat widget
- Chat routing
- Visitor tracking
- Canned responses
- Chat transcripts
Live chat Category leader
LiveChat
Live chat and AI agent software for support and sales teams
Key features
- Website chat widget
- Chat routing
- Visitor tracking
- Canned responses
- Offline messages
- Chat transcripts