Chatbot software Category leader
Ada
AI customer service agent for voice, messaging and email
Chatbot software Rising
Botpress
Visual builder for AI agents on web, WhatsApp and Slack
Visit Botpress
Botpress offers Botpress Studio, a visual builder for AI agents, with knowledge bases and webchat, WhatsApp and Slack channels. Handoff works through Botpress Desk or integrations such as Zendesk and Intercom. It has a free plan with usage-based AI costs.
Key Chatbot software features
- Knowledge-grounded answers
- Human handoff
- No-code bot builder
- Multi-channel deployment
- Help desk integration
- Automation actions (not listed)
Also includes
- Conversation analytics
- Voice bot
- API
From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.
Chatbot software
Chatbase
Build an AI support agent trained on your own content
Key features
- Human handoff
- Multi-channel deployment
- Help desk integration
- Automation actions
Chatbot software Category leader
Fin by Intercom
AI customer service agent that resolves support conversations
Key features
- Knowledge-grounded answers
- Human handoff
- Multi-channel deployment
- Help desk integration
- Automation actions