Chatbot software Category leader
Ada
AI customer service agent for voice, messaging and email
Chatbase lets you train an AI agent on your content and deploy it on your website, WhatsApp, Slack, Messenger and Instagram. Plans include AI actions, a helpdesk inbox, a Calendly integration and, on higher tiers, API access and advanced analytics.
Key Chatbot software features
- Knowledge-grounded answers (not listed)
- Human handoff
- No-code bot builder (not listed)
- Multi-channel deployment
- Help desk integration
- Automation actions
Also includes
- Conversation analytics
- Training from website
- Testing sandbox
- Appointment booking
- Voice bot
- Guardrails
- Feedback on answers
- API
From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.
Chatbot software Rising
Botpress
Visual builder for AI agents on web, WhatsApp and Slack
Key features
- Knowledge-grounded answers
- Human handoff
- No-code bot builder
- Multi-channel deployment
- Help desk integration
Chatbot software Category leader
Fin by Intercom
AI customer service agent that resolves support conversations
Key features
- Knowledge-grounded answers
- Human handoff
- Multi-channel deployment
- Help desk integration
- Automation actions