Help Scout Docs alternatives

Other knowledge base tools to consider instead of Help Scout Docs. Key features and starting prices come from each vendor's own site.

Feature Help Scout Docs Category leader Document360 Category leader GitBook Category leader Helpjuice Category leader Mintlify Rising
PricingFree plan
$25/user/mo
Contact salesFree plan
$65/site/mo
$249/moFree plan
$450/mo
Best forSmall support teams under 25 people that want a simple branded help center alongside their shared inboxMid-size SaaS support teams that need approval workflows and multi-language help centersSmall software teams that publish product docs and a help center and want change-request review plus Git sync.Support teams of 10 to 100 that need a branded customer help center with approval workflowsDeveloper-product startups under 200 people that keep API and product docs in Git
Team size2–500 people2–500+ people2–500+ people2–500+ people2–500+ people
Article editor Not listedYesNot listedYesNot listed
Search YesYesNot listedYesYes
Categories and structure Not listedYesNot listedNot listedNot listed
Branded help center YesNot listedNot listedNot listedNot listed
Article analytics Not listedYesNot listedYesYes
Version control and workflows Not listedYesYesYesNot listed
VisitVisit Visit Visit Visit Visit

Knowledge base Category leader

Document360

Contact sales 2–500+ people

Knowledge base platform with workflows, analytics and AI search

Key features

  • Article editor
  • Search
  • Categories and structure
  • Article analytics
  • Version control and workflows

Knowledge base Category leader

GitBook

Free plan· $65/site/mo 2–500+ people

Docs platform with AI assistant that flags outdated content

Key features

  • Version control and workflows

Knowledge base Category leader

Helpjuice

$249/mo 2–500+ people

Knowledge base software with analytics, AI search and version history

Key features

  • Article editor
  • Search
  • Article analytics
  • Version control and workflows

Knowledge base Rising

Mintlify

Free plan· $450/mo 2–500+ people

Documentation platform with AI assistant, built on Git and Markdown

Key features

  • Search
  • Article analytics