Online reputation management Category leader
Birdeye
Reviews, listings and customer messaging for multi-location businesses
Key features
- Review requests
- Review monitoring
- Response management
- Listing management
- Reputation reporting
Online reputation management Category leader
NiceJob
Review requests, widgets and social sharing for service businesses
Visit NiceJobNiceJob sends SMS and email review requests, shows 5-star reviews in website widgets and auto-posts them to social accounts. The Pro plan adds AI replies, NPS surveys and competitor tracking. It connects to field-service and accounting tools such as Jobber, Housecall Pro and QuickBooks.
Key Online reputation management features
- Review requests
- Review monitoring (not listed)
- Response management (not listed)
- Listing management (not listed)
- Review widgets
- Reputation reporting (not listed)
Also includes
- AI reply suggestions
- Social posting
- Competitor tracking
- Surveys
- Integrations with CRM
From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.
Online reputation management Category leader
Podium
Texting inbox with review requests, webchat and payments
Key features
- Review requests
- Review monitoring
- Response management
- Reputation reporting
Online reputation management Rising
Reply Champion
AI drafts replies to Google reviews, with approval rules
Key features
- Review requests
- Response management
- Review widgets
- Reputation reporting