Remote access & support Category leader
AnyDesk
Remote desktop software for individuals, teams and enterprises
Key features
- Unattended access
RustDesk is an open-source remote desktop with a free self-hosted server and a paid Server Pro with a web console, 2FA, audit log, access control and SSO on higher plans. Clients cover Windows, macOS, Linux and Android, plus a web client.
Key Remote access & support features
- Unattended access (not listed)
- Attended support sessions (not listed)
- Cross-platform control (not listed)
- Session recording (not listed)
- Technician permissions
- Multi-factor authentication
Also includes
- Custom branding
- Self-hosted relay
- Session audit logs
- Browser-based connection
From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.
Remote access & support Rising
Level
Remote monitoring and management with browser-based remote control
Key features
- Technician permissions
- Multi-factor authentication
Remote access & support Category leader
Splashtop
Remote access and remote support for individuals, IT teams and MSPs
Key features
- Unattended access
- Attended support sessions
- Cross-platform control
- Session recording
- Technician permissions
- Multi-factor authentication