Remote access & support Category leader
AnyDesk
Remote desktop software for individuals, teams and enterprises
Key features
- Unattended access
- Session recording
Remote access & support Category leader
ConnectWise ScreenConnect
Remote support and access software for IT teams
Visit ConnectWise ScreenConnectScreenConnect is ConnectWise's remote support and remote access software for IT professionals, available in the cloud or on-premises. It supports attended support sessions and unattended access to Windows, Mac, Linux and mobile devices, with Backstage command-line access and a Toolbox of remote tools.
Key Remote access & support features
- Unattended access
- Attended support sessions
- Cross-platform control
- Session recording
- Technician permissions (not listed)
- Multi-factor authentication (not listed)
Also includes
- File transfer
- Multi-monitor support
- Remote printing
- Session chat and voice
- Wake-on-LAN
- Technician mobile app
- Self-hosted relay
- Remote command shell
From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.
Remote access & support
Level
Remote monitoring and management with browser-based remote control
Key features
- Technician permissions
- Multi-factor authentication
Remote access & support Rising
RustDesk
Open-source remote desktop you can self-host
Key features
- Cross-platform control
- Technician permissions
- Multi-factor authentication