Customer success software Rising

Velaris

AI-native customer success platform for B2B SaaS

Visit Velaris

Velaris is a customer success platform for mid-market and enterprise B2B SaaS teams covering health scoring, onboarding, renewals and expansion. It adds AI agents on a knowledge graph of each account and has 70+ integrations.

  • Customer health scores
  • Playbooks
  • Product usage data (not listed)
  • Renewal tracking
  • Onboarding workflows
  • CRM and help desk integration (not listed)

Also includes

  • Customer segmentation
  • Task management
  • Timeline
  • Customer portal

From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.

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$79/month 1–500 people

AI-native customer success platform for small teams

Key features

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  • Playbooks