Chatway vs Crisp
Both are live chat tools. Here's how their key features, pricing and fit line up, from each vendor's own site.
| Feature |
|
Crisp
|
|---|---|---|
| Pricing | Free plan $31/month | Free plan $45 per month (Mini) |
| Best for | Small websites and online stores with 1 to 10 agents that want a free-to-start chat widget with Shopify or WordPress installs. | Small businesses of 1 to 20 agents adding website live chat and a shared inbox on a budget under about $100 a month. |
| Team size | 1–50 people | 1–50 people |
| Website chat widget | Yes | Yes |
| Chat routing | Yes | Yes |
| Visitor tracking | Yes | Yes |
| Canned responses | Yes | Yes |
| Offline messages | Not listed | Not listed |
| Chat transcripts | Not listed | Yes |
| Visit | Visit | Visit |
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