Live chat
Crisp
Live chat and shared inbox for small teams
Key features
- Website chat widget
- Chat routing
- Visitor tracking
- Canned responses
- Chat transcripts
Live chat Rising
Chatway
Live chat widget with free plan, apps and an AI support agent
Visit Chatway
Chatway is a live chat widget with a shared inbox, iOS and Android apps, and an AI Support Agent trained on your site. The free plan covers 1 seat and 50 conversations a month, and paid plans add visitor insights, live translation and branding removal.
Key Live chat features
- Website chat widget
- Chat routing
- Visitor tracking
- Canned responses
- Offline messages (not listed)
- Chat transcripts (not listed)
Also includes
- Pre-chat forms
- File sharing
- Chatbot handoff
- Customer ratings
- Multilingual
- Operating hours
- Custom branding
- Social channels
From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.
Live chat Category leader
LiveChat
Live chat and AI agent software for support and sales teams
Key features
- Website chat widget
- Chat routing
- Visitor tracking
- Canned responses
- Offline messages
- Chat transcripts
Live chat Category leader
Olark
Live chat with an optional AI website agent
Key features
- Website chat widget
- Chat routing
- Visitor tracking
- Canned responses
- Offline messages
- Chat transcripts