Crisp vs LiveAgent
Both are live chat tools. Here's how their key features, pricing and fit line up, from each vendor's own site.
| Feature |
Crisp
|
|
|---|---|---|
| Pricing | Free plan $45 per month (Mini) | $19/agent/mo |
| Best for | Small businesses of 1 to 20 agents adding website live chat and a shared inbox on a budget under about $100 a month. | Support teams of 3 to 50 that want website chat and tickets in one help desk with per-agent pricing. |
| Team size | 1–50 people | 2–500 people |
| Website chat widget | Yes | Yes |
| Chat routing | Yes | Yes |
| Visitor tracking | Yes | Yes |
| Canned responses | Yes | Yes |
| Offline messages | Not listed | Yes |
| Chat transcripts | Yes | Yes |
| Visit | Visit | Visit |
A missing check may just mean we haven't confirmed the feature yet. Something wrong? Vendors can claim their listing and send corrections.