Remote access & support Category leader
AnyDesk
Remote desktop software for individuals, teams and enterprises
Key features
- Unattended access
- Session recording
ConnectWise ScreenConnect alternatives
Other remote access & support tools to consider instead of ConnectWise ScreenConnect. Key features and starting prices come from each vendor's own site.
| Feature |
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|---|---|---|---|---|---|---|
| Pricing | $62/concurrent tech/mo billed monthly (Standard) | $28.90/month billed annually | $6/month, billed annually | Paid | Free plan $11.88/month billed annually | Free plan $2/device/mo |
| Best for | IT support teams and MSPs that need attended and unattended remote control with an option to self-host. | IT support teams of up to 100 users that need attended and unattended remote access, with on-premises hosting on the top plan. | — | — | IT teams of 1 to 100 people that must run the connection server on their own infrastructure. | MSPs and IT teams that want simple per-device pricing and browser-based remote control. |
| Team size | 2–500+ people | 1–500+ people | 1–500+ people | 1–500+ people | 1–500 people | 2–500 people |
| Unattended access | Yes | Yes | Yes | Yes | Not listed | Not listed |
| Attended support sessions | Yes | Not listed | Yes | Not listed | Not listed | Not listed |
| Cross-platform control | Yes | Not listed | Yes | Yes | Yes | Not listed |
| Session recording | Yes | Yes | Yes | Not listed | Not listed | Not listed |
| Technician permissions | Not listed | Not listed | Yes | Yes | Yes | Yes |
| Multi-factor authentication | Not listed | Not listed | Yes | Yes | Yes | Yes |
| Visit | Visit | Visit | Visit | Visit | Visit | Visit |
Head to head
The alternatives
Remote access & support Category leader
Splashtop
Remote access and remote support for individuals, IT teams and MSPs
Key features
- Unattended access
- Attended support sessions
- Cross-platform control
- Session recording
- Technician permissions
- Multi-factor authentication
Remote access & support Category leader
TeamViewer
Remote access and support software for individuals, teams and enterprises
Key features
- Unattended access
- Cross-platform control
- Technician permissions
- Multi-factor authentication
Remote access & support Rising
RustDesk
Open-source remote desktop you can self-host
Key features
- Cross-platform control
- Technician permissions
- Multi-factor authentication
Remote access & support
Level
Remote monitoring and management with browser-based remote control
Key features
- Technician permissions
- Multi-factor authentication