Online reputation management Category leader
Birdeye
Reviews, listings and customer messaging for multi-location businesses
Key features
- Review requests
- Review monitoring
- Response management
- Listing management
- Reputation reporting
Our picks · 5 tools reviewed
Best Online reputation management software for 2026
Collects and manages customer reviews and business listings to improve local search and brand reputation. Below: the names buyers expect to see, the newer tools gaining ground, and how their key features and prices compare. How we pick; nobody pays for a place here.
| Feature |
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|---|---|---|---|---|---|
| Pricing | Contact sales | $75/mo | Contact sales | $10/mo | $45/location/mo |
| Best for | Multi-location businesses in healthcare, automotive or real estate that want reviews and listings managed in one platform. | Home and field service businesses under 50 staff that trigger review requests from Jobber or Housecall Pro jobs. | Local service and retail businesses that want review requests, texting and payments in one inbox. | Single-location and small multi-location businesses that want faster Google review replies on a low monthly budget. | Multi-location hospitality and travel businesses that monitor reviews across many sites and pay per location. |
| Team size | 51–500+ people | 1–50 people | 2–500 people | 1–50 people | 2–500 people |
| Review requests | Yes | Yes | Yes | Yes | Yes |
| Review monitoring | Yes | Not listed | Yes | Not listed | Yes |
| Response management | Yes | Not listed | Yes | Yes | Not listed |
| Listing management | Yes | Not listed | Not listed | Not listed | Not listed |
| Review widgets | Not listed | Yes | Not listed | Yes | Yes |
| Reputation reporting | Yes | Not listed | Yes | Yes | Yes |
| Visit | Visit | Visit | Visit | Visit | Visit |
Category leaders
The best-known online reputation management tools: the ones most buyers shortlist.
Online reputation management Category leader
NiceJob
Review requests, widgets and social sharing for service businesses
Key features
- Review requests
- Review widgets
Online reputation management Category leader
Podium
Texting inbox with review requests, webchat and payments
Key features
- Review requests
- Review monitoring
- Response management
- Reputation reporting
Rising picks
Newer tools with real traction and a clear difference from the leaders.
Online reputation management Rising
Reply Champion
AI drafts replies to Google reviews, with approval rules
Key features
- Review requests
- Response management
- Review widgets
- Reputation reporting
Online reputation management Rising
Reviewflowz
Review monitoring, AI replies and campaigns priced per location
Key features
- Review requests
- Review monitoring
- Review widgets
- Reputation reporting