ConnectWise ScreenConnect vs RustDesk
Both are remote access & support tools. Here's how their key features, pricing and fit line up, from each vendor's own site.
| Feature |
|
|
|---|---|---|
| Pricing | $62/concurrent tech/mo billed monthly (Standard) | Free plan $11.88/month billed annually |
| Best for | IT support teams and MSPs that need attended and unattended remote control with an option to self-host. | IT teams of 1 to 100 people that must run the connection server on their own infrastructure. |
| Team size | 2–500+ people | 1–500 people |
| Unattended access | Yes | Not listed |
| Attended support sessions | Yes | Not listed |
| Cross-platform control | Yes | Yes |
| Session recording | Yes | Not listed |
| Technician permissions | Not listed | Yes |
| Multi-factor authentication | Not listed | Yes |
| Visit | Visit | Visit |
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