Conversation intelligence Category leader
Avoma
Meeting notes, scheduling, coaching and forecasting in one tool
Key features
- Call recording
- Transcription
- AI call summaries
- Talk-track analytics
- Deal risk signals
- CRM auto-logging
Conversation intelligence Rising
Claap
Meeting recorder that writes call data into your CRM
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Claap records calls on Zoom, Meet and Teams and captures emails, then writes fields to Salesforce and HubSpot and scores calls. Business plan adds AI coaching and deal forecasting.
Key Conversation intelligence features
- Call recording
- Transcription
- AI call summaries
- Talk-track analytics (not listed)
- Deal risk signals (not listed)
- CRM auto-logging
Also includes
- Coaching scorecards
- Multi-language transcription
- Zoom and Teams integration
- Pipeline forecasting
- Email analytics
- Search across calls
- Follow-up email drafts
From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.
Conversation intelligence Category leader
Fireflies.ai
AI meeting notetaker with transcription, summaries and call analytics
Key features
- Call recording
- Transcription
- AI call summaries
- Talk-track analytics
Conversation intelligence Category leader
Gong
Revenue intelligence from recorded calls, emails and deals
Key features
- Call recording
- Transcription
- AI call summaries
- Deal risk signals
- CRM auto-logging