Conversation intelligence Category leader
Avoma
Meeting notes, scheduling, coaching and forecasting in one tool
Key features
- Call recording
- Transcription
- AI call summaries
- Talk-track analytics
- Deal risk signals
- CRM auto-logging
Conversation intelligence Category leader
Gong
Revenue intelligence from recorded calls, emails and deals
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Gong records and analyzes customer calls, meetings and emails, and turns them into deal risk alerts, coaching material and forecasts. It integrates with Salesforce and Zoom and is priced per user plus a platform fee.
Key Conversation intelligence features
- Call recording
- Transcription
- AI call summaries
- Talk-track analytics (not listed)
- Deal risk signals
- CRM auto-logging
Also includes
- Coaching scorecards
- Competitor mentions
- Zoom and Teams integration
- Pipeline forecasting
- Email analytics
- Team dashboards
From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.
Conversation intelligence Rising
Claap
Meeting recorder that writes call data into your CRM
Key features
- Call recording
- Transcription
- AI call summaries
- CRM auto-logging
Conversation intelligence Category leader
Fireflies.ai
AI meeting notetaker with transcription, summaries and call analytics
Key features
- Call recording
- Transcription
- AI call summaries
- Talk-track analytics