Customer satisfaction software Category leader
Qualtrics
Experience management platform for customer feedback programs
Key features
- Multi-channel distribution
- Survey logic
- Response analytics
- Closed-loop alerts
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Accounting Category leader
QuickBooks
Small business accounting, invoicing and payroll
Key features
- Bank reconciliation
- Inventory tracking
- Project accounting
- Accountant access
AI writing assistants Category leader
QuillBot
Paraphrasing, grammar checking and summarizing in one writing tool
Key features
- Grammar and style checking
- Rewrite and tone change
- Plagiarism checking
Business phone system Category leader
Quo
Shared business numbers with calls, texts and voicemail for small teams
Key features
- Auto attendant
- Ring groups and forwarding
- Voicemail transcription
- Business texting
- Softphone apps
- Number porting
Commission software Category leader
QuotaPath
Commission tracking and payouts for SMB and remote sales teams
Key features
- Commission plan builder
- CRM and billing integration
- Dispute handling
CPQ and quoting Category leader
Quoter
Quoting and proposal software built for managed service providers
Key features
- Product catalog
- Pricing rules
- Quote templates
- Approval workflows
- Product configuration
- CRM integration
CPQ and quoting Category leader
Quotient
Simple online quotes with tracking and reminders
Key features
- Product catalog
- Quote templates
Proposal software Category leader
Qwilr
Interactive web-page proposals with e-sign and payments
Key features
- Proposal templates
- E-signature
- View tracking
- CRM integration
Payroll Category leader
RUN Powered by ADP
ADP's payroll, tax and HR package for businesses of 1 to 49
Key features
- Automatic payroll tax filing
Expense management Category leader
Ramp
Corporate cards and spend management
Key features
- Receipt scanning
- Corporate cards
- Approval workflows
- Spend policy enforcement
- Employee reimbursement payouts
AI meeting assistants Category leader
Read AI
Meeting notes and AI search across meetings, email and messages
Key features
- Summary and action items
- Supported meeting platforms
- Searchable meeting archive
- Supported languages
Subscription commerce Category leader
Recharge
Subscription platform for Shopify brands
Key features
- Customer portal
- Failed payment retries
- Store platform integration
Subscription billing Category leader
Recurly
Subscription management with dunning, churn tools and RevRec
Key features
- Usage-based billing
- Dunning and payment retries
- Customer self-service portal
Employer of record and global payroll Category leader
Remote
Employer of record and global payroll
Key features
- Local employment contracts
- Local payroll and taxes
- Country coverage
- Contractor management
- Worker misclassification protection
Sales engagement Category leader
Reply.io
Multichannel sales engagement with an AI SDR option
Key features
- Multi-step sequences
- Email deliverability tools
Resource management Category leader
Resource Guru
Booking-based scheduling for people, equipment and rooms
Key features
- Resource scheduling
- Capacity view
- Over-allocation alerts
- Leave-aware planning
Resource management Category leader
Resource Management by Smartsheet
Capacity planning and staffing inside Smartsheet
Key features
- Resource scheduling
- Capacity view
- Skills matching
- Demand forecasting
Internal tool builder Category leader
Retool
Build internal tools on top of your data
Key features
- Drag-and-drop UI builder
- Database connectors
- API connectors
- Custom code support
- Roles and permissions
- Cloud or self-hosted deployment
Returns and exchanges management Category leader
ReturnGO
Returns management platform for ecommerce brands
Key features
- Self-service portal
- Return labels
- Exchanges
- Store credit
- Return rules
- Refund automation
Affiliate marketing software Category leader
Rewardful
Affiliate and referral tracking for Stripe-based SaaS
Key features
- Affiliate tracking
- Commission rules
- Affiliate portal
- Automated payouts
- Fraud prevention
Business phone system Category leader
RingCentral
Cloud phone, video and messaging platform for businesses of all sizes
Key features
- Auto attendant
- Business texting
- Softphone apps
HR management Category leader
Rippling
HR, IT and payroll on one platform
Key features
- Employee database
- Employee self-service
- Time-off management
- Built-in payroll
- Custom workflows
Multichannel and marketplace management Category leader
Rithum
Commerce operations platform for brands and retailers across channels
Key features
- Channel connections
- Inventory sync
- Order consolidation
Team chat Category leader
Rocket.Chat
Secure messaging, voice and video you can run on your own servers
Key features
- Channels
- Threaded replies
- Direct and group messages
- Searchable history
- Huddles and calls
Marketing attribution Category leader
Ruler Analytics
Marketing measurement and multi-touch attribution
Key features
- Multi-touch attribution
- CRM revenue matching
- UTM tracking
Resource management Category leader
Runn
Capacity planning and forecasting for project teams
Key features
- Resource scheduling
- Capacity view
- Skills matching
- Demand forecasting
Expense management Category leader
SAP Concur
Enterprise expense reporting with receipt capture and card feeds
Key features
- Receipt scanning
- Approval workflows
- Spend policy enforcement
SEO software Category leader
SE Ranking
All-in-one SEO platform with rank tracking and white-label reports
Key features
- Keyword research
- Site audit
- Rank tracking
- Backlink analysis
- Competitor analysis
- Content optimization
Marketing automation Category leader
Salesforce Account Engagement
B2B marketing automation built on the Salesforce platform
Key features
- Lead scoring
- Contact segmentation
- CRM integration
- Multi-channel campaigns
CRM Category leader
Salesforce Sales Cloud
CRM for sales teams, from small business suites to enterprise editions
Key features
- Contact and company records
- Email integration
- Workflow automation
- Sales reporting
Sales engagement Category leader
Salesloft
Sales engagement cadences, dialer and AI agents for revenue teams
Key features
- Multi-step sequences
- Email personalization
Fleet management Category leader
Samsara
Connected operations platform for fleets and field equipment
Key features
- Live GPS tracking
- Driver behavior monitoring
- Fuel management
- ELD compliance
- Dashcam video
Async video messaging Category leader
Screencastify
Screen recorder and video editor that runs in the browser
Key features
- Instant share link
- Viewer comments
- Recording length limit
- Auto transcripts
Compliance management Category leader
Secureframe
Compliance automation for SOC 2, ISO 27001, HIPAA and CMMC
Key features
- Framework templates
- Automated evidence collection
- Policy management
- Risk register
- Continuous control monitoring
Sales enablement Category leader
Seismic
AI-powered enablement platform for sales content, coaching and playbooks
Key features
- Content repository
- Digital sales rooms
- Playbooks
- Rep training and coaching
SEO software Category leader
Semrush
SEO, AI search visibility and competitor research in one platform
Key features
- Keyword research
- Site audit
- Rank tracking
- Backlink analysis
- Competitor analysis
Shipping and fulfillment Category leader
Sendcloud
Shipping platform connecting online stores to couriers
Key features
- Discounted carrier rates
- Rate shopping
- Label printing
- Order import
- Tracking notifications
- Shipping rules
Endpoint security Category leader
SentinelOne Singularity
AI-driven endpoint protection with one-click ransomware rollback
Key features
- Behavioral threat detection
- Ransomware rollback
- Endpoint detection and response
- Managed threat monitoring
- Device isolation
Error monitoring & observability Category leader
Sentry
Application monitoring that surfaces errors, slow code and replays
Key features
- Error tracking
- Distributed tracing
- Log management
Field service management Category leader
ServiceTitan
Field service software for larger trade and home service companies
Key features
- Scheduling and dispatch
- Mobile technician app
- Quotes and estimates
- Invoicing and payments
- GPS tracking
- Recurring jobs
Appointment scheduling Category leader
Setmore
Online booking, reminders and payments for service businesses
Key features
- Calendar sync
- Booking page
- Automated reminders
- Team scheduling
- Payment at booking
Warehouse management Category leader
ShipHero
Warehouse management for ecommerce brands and 3PLs
Key features
- Mobile scanning
- Carrier integration
Shipping and fulfillment Category leader
ShipStation
Shipping software for parcel and freight orders
Key features
- Discounted carrier rates
- Rate shopping
- Label printing
- Order import
- Shipping rules
Shipping and fulfillment Category leader
Shippo
Multi-carrier shipping API and web app for online sellers
Key features
- Discounted carrier rates
- Rate shopping
- Label printing
- Shipping rules
Auto repair shop management Category leader
Shop-Ware
Cloud repair shop management with AI parts pricing
E-commerce platform Category leader
Shopify
All-in-one platform for selling online, in person and on social channels
Key features
- Hosted storefront
- Built-in checkout
- App marketplace
- Multi-channel selling
Retail point of sale (POS) Category leader
Shopify POS
In-store point of sale synced with your Shopify online store
Key features
- Integrated payments
- Inventory sync
- Customer profiles
- Multi-store reporting
Auto repair shop management Category leader
Shopmonkey
All-in-one cloud software for auto repair shops
Key features
- Digital vehicle inspections
- Parts ordering
- Customer communication
Bug & issue tracking for developers Category leader
Shortcut
Project management for software teams
Key features
- Source control linking
- Sprint and cycle planning
- Custom workflows
- Backlog prioritization
- Roadmap view
SMS marketing Category leader
SimpleTexting
Text message marketing and two-way texting for small businesses
Key features
- Bulk SMS campaigns
- Two-way messaging
- Automated SMS flows
- Subscriber segmentation
- Link tracking
Intranet Category leader
Simpplr
AI intranet and employee experience platform
Key features
- Portal search
- Targeted communications
- Microsoft 365 or Google integration
UI/UX design & prototyping Category leader
Sketch
Native Mac and web interface design with real-time collaboration
Key features
- Real-time collaboration
- Interactive prototyping
- Developer handoff
Subscription commerce Category leader
Skio
Subscription platform for Shopify brands
Key features
- Customer portal
- Failed payment retries
- Store platform integration
- Build-a-box
Team chat Category leader
Slack
Team messaging organized into channels
Key features
- Channels
- Threaded replies
- Direct and group messages
- Searchable history
- App integrations
- Huddles and calls
Online database Category leader
SmartSuite
Relational work platform with tables, automations and dashboards
Key features
- Linked records
- Multiple views
- Rich field types
- Formulas and rollups
- Entry forms
- Field-level permissions
Loyalty and rewards programs Category leader
Smile.io
Points, VIP tiers and referral rewards for online stores
Key features
- Points program
- VIP tiers
- Referral rewards
- Store integrations
Asset tracking Category leader
Snipe-IT
Open-source IT asset management, self-hosted or cloud-hosted
Key features
- Barcode and QR tagging
- Check-in and check-out
- Location tracking
- Custom asset fields
- Audit and verification
Cloud data warehouse Category leader
Snowflake
Cloud data platform for analytics, AI and data sharing
Key features
- SQL querying
- Separate storage and compute
- Semi-structured data support
- Secure data sharing
Endpoint security Category leader
Sophos Endpoint
Endpoint protection with CryptoGuard rollback, EDR and optional MDR
Key features
- Behavioral threat detection
- Ransomware rollback
- Endpoint detection and response
- Managed threat monitoring
Inventory management Category leader
Sortly
Mobile-first inventory tracking for supplies, tools and equipment
Key features
- Barcode scanning
- Reorder automation
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