Contact center software Category leader
Dialpad Contact Center
AI-powered contact center and communications
Key features
- Call routing
- CRM and help desk integration
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Customer service & support
Contact center software.
Our picks: best contact center software softwareContact center software Category leader
Five9
Cloud contact center with AI agents, routing and workforce tools
Key features
- Call routing
- CRM and help desk integration
Contact center software Rising
Retell AI
AI voice agents that answer and place phone calls
Contact center software Rising
Synthflow
AI voice platform for enterprise phone automation
Key features
- Call routing
- CRM and help desk integration
Contact center software Category leader
Talkdesk
Cloud contact center platform for voice and digital support
Key features
- Call routing
- CRM and help desk integration
- Real-time dashboards
Contact center software Rising
Zoom Contact Center
AI-native contact center across voice, video, chat and email
Key features
- Call routing
- IVR menus
- Omnichannel agent desktop
- CRM and help desk integration
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