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A few researched choices, built around your business. No paid rankings.

IT help desk / ITSM.

Our picks: best IT help desk / ITSM software
720 tools. Plenty of possibilities.
IT help desk / ITSM · 3 tools to explore Clear filters

IT help desk / ITSM Rising

Atomicwork

$25,000/year 51–500+ people

Agentic ITSM with AI coworkers for IT support

Key features

  • Approval workflows

IT help desk / ITSM Rising

Siit

$23/admin/month 2–500 people

Slack and Teams service desk with AI agents

Key features

  • Service catalog
  • Approval workflows
  • IT asset management
  • SLA tracking

IT help desk / ITSM Rising

Unthread

$85/agent/mo 2–500 people

AI helpdesk that runs IT support inside Slack and Teams

Key features

  • Incident ticketing
  • IT asset management
  • Change and problem management
  • SLA tracking

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